Product Questions

BrushO is a smart electric toothbrush designed to elevate your oral care routine through AI-powered feedback, pressure sensing, and deep app integration — offering a smarter, more personalized brushing experience.

BrushO offers a powerful and flexible brushing system with a total of 9 brushing modes to suit different oral care needs. 6 preset modes for daily clean, whitening, gum care, sensitive, smoky, and tongue, 3 customizable modes, allowing you to create a tailored routine based on your personal preferences.

Yes! BrushO is equipped with a Triple Pressure Sensor. It detects when you're brushing too hard and alerts you in real time to help protect your gums and enamel.

After each brushing session, the BrushO App evaluates your coverage, pressure, and duration —— and gives you a personalized brushing score to help improve technique over time.

Yes! BrushO is IPX7 waterproof, meaning it's safe to use in the shower and can be rinsed under water without any issue.

BrushO features fast charging technology, allowing a full charge in just 6 hours. Once fully charged, the toothbrush offers up to 45 days of use based on twice-daily brushing. It also comes with a wireless magnetic charging base and a concealed charging port, ensuring both easy plug-and-play convenience and a clean, minimalist design when not in use. This makes it ideal for travel — no need to carry bulky chargers or worry about frequent recharging.

FSB (Fully Smart Brushing) Technology is BrushO's advanced intelligent brushing system, powered by multi-sensor detection and AI algorithms. It's designed to provide real-time monitoring, feedback, and personalized guidance throughout your brushing routine. FSB Technology is not just smart — it's personalized, adaptive, and built to turn your daily brushing into a fully optimized experience.

The BrushO App connects seamlessly with your toothbrush to enhance your daily routine. It provides real-time brushing scores, personalized brushing reports, and AI-powered mode recommendations. We recommend creating an account to access all features and track your progress over time.

We currently ship to multiple countries and regions. Most orders are processed within 24–48 hours. Shipping times vary depending on your location, but standard delivery typically takes 7–12 business days. You'll receive tracking information as soon as your order ships.

If your BrushO toothbrush isn't connecting, try the following steps: -Make sure Bluetooth is turned on -Ensure the toothbrush is fully charged -Restart both your phone and the App If the issue persists, please reach out to our support team customerservice@brusho.com for assistance.

No need to worry! BrushO is equipped with a smart travel protection system. If the toothbrush is accidentally activated, such as in your luggage or bag, but no actual brushing action is detected, the system will automatically shut down after a short time.

Hold the handle with one hand and pull the brush head straight out with the other. Insert the new head by firmly pushing it onto the shaft, leaving a small gap (0.5mm to 1 mm) between the head and the handle.

Minor bleeding may occur initially as your gums adjust to the efficient cleaning. You can use our Gum Care or Sensitive modes to brush.

After each session, the handle screen shows duration and coverage. The app provides detailed insights, including brushing score, time, coverage, intensity, and missed zones.

Charge the brush when the battery falls below 20%. Use the wireless charging base with a USB adapter or power bank. If the device hasn't been used in a while, the screen may take 3–5 minutes to activate after connecting to power—this is normal.

The default duration is 2 minutes, with a brief pause every 30 seconds to remind you to change zones. You can customize the time, speed, and strength via the app.

Yes. Go to Settings via the function button, press the power button to confirm, and select Light Color to change. This feature also helps differentiate brushes in shared households.

With the screen active, press the lower function button to cycle through modes. Press the upper power button to confirm your selected mode, which will then be saved as the default.

No. BrushO operates at less than 50 decibels, making it extremely quiet and non-disruptive.

Yes. BrushO includes smart sensors that detect brushing pressure and automatically reduce speed and intensity if it detects excessive force, protecting your enamel and gums. It also offers a Sensitive mode specifically designed for people with delicate oral conditions. The intuitive app guidance and real-time feedback make it especially ideal for beginners who are still developing proper brushing habits.

BrushO uses intelligent sensors to monitor brushing pressure, coverage, and duration. It provides real-time feedback via the handle display and app, helping users adjust technique and eliminate blind spots for more effective oral cleaning.

Yes! We recommend the BrushO toothbrush for children over 10 years old. In the future, we plan to release a new version specifically designed for children under 10.